A Eurostar sight pennyless down in Kent on the approach from Paris to London, stranding hundreds of passengers. Photograph: Andy Rain/EPA
Eurostar officials were currently questioning an additional sight relapse that left some-more than 700 people stuck in dark last night as staff used their mobile phones as torches.
The energy unsuccessful on the Paris to London use only south of Ashford, in Kent, at around 10.45pm due to a "major technical problem".
More than 740 passengers had to stand down ladders on to the marks and afterwards stand in to a deputy use behind up on to a deputy sight that arrived to one side the unsuccessful sight some-more than an hour later.
Eurostar – heavily criticised for a array of pre-Christmas breakdowns that left thousands of passengers stuck – apologised for the situation and pronounced a full review was underneath way.
"We don"t know only what happened or because at the moment," a orator said. "We are questioning fully. We are contemptible for any annoy caused."
Conditions described by passengers on the damaged down sight echoed most of the complaints available during the pre-Christmas breakdowns.
Richard Startari, vocalization from the train, told the BBC: "A lot of the Eurostar staff are going up and down with water, but they don"t appear to have torches, that is a bit concerning. They"re utilizing their iPhones."
Another newcomer told Sky News the sight had unexpected come to a stop prior to the lights went out.
"It"s removing sincerely hot, but people are really calm, really relaxed," the newcomer added.
The rescue sight arrived at St Pancras station, in London, only after 2.30am – some-more than 4 and a half hours after than the scheduled attainment time.
Eurostar pronounced travellers had been offering taxis or road house accommodation. They were additionally being offering a money reinstate for the influenced Paris to London tour and a free lapse sheet as compensation.
A orator added: "The passengers feel they have been well sensitive and well looked after."
In December, Eurostar services were disrupted for multiform days and some-more than 2,000 people were stuck in the Channel tunnel, a little overnight, after 4 trains pennyless down due to cold weather.
The breakdowns led to cancellations and vital disruption, and the association was forced to suggest refunds or exchanges to all those who had been due to travel.
Another sight pennyless down last month, withdrawal passengers stuck in the hovel for some-more than an hour.
An eccentric review in to the pre-Christmas transport disharmony criticised the association for unwell to sufficient strengthen the trains" engines from the winter weather.
It pronounced passengers had suffered "appalling" conditions, adding that Eurostar had been forced to improvise after unwell to plan for such an emergency.
One of the report"s recommendations was that the association should cruise on condition that the staff with some-more torches.
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